HVAC emergencies don't wait for business hours. When you have no heat in a cold snap, no cooling in a heat wave, water leaking near your equipment, or a burning smell, Hooten Heating & Cooling answers 24/7 across Goodman, Neosho, and McDonald County — with safe phone triage first and a fast arrival plan.
We help you stabilize the situation on the call, then get a technician to you as quickly as possible with the parts and tools to solve common failures on the first visit.
When to Call for Emergency Service
No heat in freezing weather
A failed furnace with infants, older adults, pets, or freezing pipes at risk is an emergency — call right away.
No cooling in extreme heat
Dangerous indoor temperatures, especially for vulnerable household members, warrant urgent response.
Water leaking near equipment
A leak can spread into drywall and flooring fast; EPA guidance says dry wet materials within 24–48 hours.
Burning smell or smoke
Shut the system down, leave the area if needed, and call — this is a safety emergency.
Repeated breaker trips
Stop resetting the breaker. Repeated trips point to an electrical fault that needs professional attention.
Carbon monoxide concern
If your CO alarm sounds, get to fresh air and call for emergency help immediately.
What to Do in the First 30 Minutes
Your safety comes first. Take these steps before we arrive — never open a refrigerant circuit, a combustion chamber, or live electrical components.
Stay safe & stabilize
- 1If you smell gas or a carbon-monoxide alarm sounds, get everyone and pets outside to fresh air and call from outside.
- 2If there's a burning smell or smoke, shut the system off at the thermostat and breaker.
- 3Don't repeatedly reset a breaker that keeps tripping — that's an electrical fault.
- 4If water is leaking, shut the system off if safe, contain the drip, and begin drying within 24–48 hours.
- 5Keep vulnerable family members and pets in the safest, most comfortable room.
When in doubt about gas, smoke, or carbon monoxide — leave first, call second.
What to tell us when you call
- 1Your address and nearest landmark or route, and whether you're inside Goodman city limits.
- 2The symptom: no cooling, no heat, water, smoke, a fuel smell, or a tripped breaker.
- 3The system type if you know it, plus a photo of the model/serial plate and thermostat.
- 4The indoor temperature and any thermostat message or error code.
- 5Access details: driveway, gate, stairs, pets, and where the equipment sits.
The more you can tell us, the faster we help — and the better prepared we arrive.
Our Process
Every job follows a clear, honest process — so you always know what's happening and why.
- 1
Call and safe triage
We walk you through immediate safety steps and gather the symptom, equipment, and access details.
- 2
Arrival plan
We give you the soonest honest arrival window for your location and dispatch a technician.
- 3
On-site diagnosis
We find the true cause quickly and explain the situation clearly.
- 4
Written pricing & repair
You approve the price, and we make the repair to restore comfort and safety.
- 5
Safety verification
We confirm safe, correct operation before we leave.
We're honest about after-hours pricing. If there's a nights, weekends, or holiday rate, we tell you on the call before we dispatch, and you approve written pricing before any repair — there's never a surprise charge for reaching us in a crisis.
Our trucks are stocked with the parts that solve the most common cold-snap and heat-wave failures — capacitors, igniters, flame sensors, and contactors — so we can often restore comfort on the first visit instead of leaving you waiting on a part.
What Affects the Price
Emergency HVAC repair ranges roughly $150–$3,500 depending on the fault and after-hours timing. We're upfront about any after-hours rate on the call and give you written pricing before repairs begin.
Emergency HVAC
$150–$3,500
By fault & timing
Standard Repair
$75–$3,500
Business-hours range
Hourly Labor
$55–$225
Avg. total $210–$650
After-Hours Rate
Quoted on call
Told before we dispatch
Researched, aggregated ranges to help you plan — not a quote. Your written price depends on the specifics below.
- Time of the call (after-hours, weekend, holiday)
- Nature and severity of the fault
- Parts and refrigerant required
- Equipment access and location
- Whether a temporary safe-stabilization step is needed first
Emergency, Urgent, or Can It Wait?
Not sure how serious it is? Here's how we triage — but when safety is involved, always call right away.
Call now (emergency)
No heat in freezing weather, no cooling in dangerous heat, water near equipment, smoke, a burning smell, repeated breaker trips, or a carbon-monoxide alarm.
Same-day (urgent)
The system is failing or barely keeping up and comfort is slipping — we'll get you the soonest available window.
Schedule (can wait)
Odd noises or minor issues on a system that still runs — book a standard diagnostic or a tune-up to head off a breakdown.
Need Emergency HVAC Now?
Call Hooten Heating & Cooling for fast, honest 24/7 emergency hvac across Goodman, McDonald County & Southwest Missouri.
Where We Provide Emergency HVAC
Serving Goodman and communities across McDonald County and Southwest Missouri: